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Voice notes
Staff drop observations via Telegram voice note. Whisper transcribes instantly.
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AI matching
Notes auto-attach to tonight's guests. Fuzzy matching handles typos and nicknames.
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Nightly briefing
Every reservation with full guest history — allergies, preferences, last visit — at a glance.
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Unmatched inbox
Uncertain notes land in a review queue. Your manager matches them with one tap the next day.